SEO for solicitors: how to win clients from Google and ChatGPT

Illustrative Pieo Expertise made visible presentation box

SEO for solicitors means making sure that when someone searches for the legal help you offer, in Google or in an AI assistant like ChatGPT, your firm is one of the names they see and trust. For most firms that comes down to four things: a complete Google Business Profile with reviews, one detailed page per practice area and location, named solicitors with visible credentials, and consistent descriptions of your firm on directories and the SRA register. Get those right and you are ahead of most local competitors.

I will add one more thing, because it is where most legal marketing goes wrong. The goal is instructions, not visits. Everything below is judged on that.

Why is SEO for solicitors different?

Three reasons.

The stakes are high for the client. Google's quality rater guidelines describe "Your Money or Your Life" topics as those that could significantly affect someone's health, financial stability or safety. Legal matters sit squarely in that territory. Raters do not change rankings directly, but their feedback shapes how Google evaluates its systems. Pages about legal problems need to show clearly who wrote them and why they are qualified.

Regulation shapes your pages. Under the SRA's price and service transparency rules, firms offering certain services must publish information on their website, including what is and is not included in the price, the experience and qualifications of the people doing the work, and typical timescales and key stages. The covered services for the public include residential conveyancing, uncontested probate, summary-only motoring offences, employment tribunal claims and immigration (excluding asylum). That information must be in "a prominent location" on your site. These pages are often the most useful content a firm has, and also the most neglected.

Most searches are local and urgent. Someone who has just been dismissed or needs to sell a parent's house is looking for a firm near them who can start now.

How does local search work for law firms?

Google says its local results are based mainly on relevance, distance and prominence. Prominence includes how many sites link to you and how many reviews you have, and Google states that "more reviews and positive ratings can help your business's local ranking."

What that means for a solicitors' practice:

  • Choose the most specific accurate categories in your Google Business Profile, rather than a generic legal category, and list each service you actually offer.
  • One profile per office, each with its own local page on your website.
  • Ask for reviews that name the service. "Helped us with our house purchase" is more useful than "great service".
  • Reply to every review, including negative ones, carefully and without breaching confidentiality.

What should a practice area page include?

This is where most firms lose. A page titled "Family Law" with 300 words about "compassionate, expert advice" will not rank and will not be cited by AI. A strong practice area page answers the buyer's actual questions.

Section What it does
Direct answer at the top Tells the reader, in two sentences, whether you can help and how
Who does the work Named solicitors, PQE, accreditations, photo
What happens, step by step The stages of the matter, with typical timescales
What it involves (and what it does not) For SRA-covered services, the required transparency information
Common questions Real questions from enquiries, answered plainly
Sources Links to legislation, gov.uk or court guidance where you rely on them
Next step How to contact you, and what happens on the first call

Split pages where the questions differ. "Divorce", "Financial settlements on divorce" and "Child arrangements" are three different searches from three different states of mind.

How do solicitors get cited by ChatGPT?

When a question needs current information, ChatGPT searches the web and cites what it uses. OpenAI's help page says it sometimes partners with other search providers, including Microsoft. OpenAI's crawler documentation says sites that block its OAI-SearchBot "will not be shown in ChatGPT search answers".

So the steps for a law firm are:

  1. Allow OAI-SearchBot in robots.txt. You can still block GPTBot, the training crawler, if you prefer.
  2. Verify your site in Bing Webmaster Tools, given the Microsoft connection.
  3. Write answer-first pages. The GEO research paper found adding citations, quotations and statistics were the most effective ways to raise a page's visibility in AI answers.
  4. Make your firm's description consistent. Your website, Google profile, legal directories, the Law Society's Find a Solicitor and your people's LinkedIn profiles should describe your specialisms the same way. AI tools look for agreement between sources.
  5. Test it. Ask ChatGPT, Google AI Mode and Perplexity 20 questions your clients ask. Note who is named. Repeat monthly.

There is more on this on our ChatGPT SEO page.

What should solicitors avoid?

  • Claims you cannot support. "Leading", "top-rated" and "best" need evidence. Paragraph 1.4 of the SRA Code of Conduct for Solicitors is blunt: "You do not mislead or attempt to mislead your clients, the court or others."
  • Using client stories without consent. Case studies are valuable. Anonymise properly and get permission.
  • Buying links or reviews. Beyond the risk to rankings, it is a reputational risk no firm should take.
  • Judging by traffic. A page about "what is probate?" can bring lots of visits and no instructions. A page on "probate solicitors in [your town]" may bring a small fraction of the visits and far more instructions.

From our work

In September 2026 we looked at an employment firm in the North West with a strong reputation: 4.8 stars from more than 600 reviews. Its employment page sat 12th for "employment law solicitors", a search made about 5,400 times a month in the UK, which is page two, where very few people click. The page that brought the firm more visits than its employment work was a blog post explaining what the word "notwithstanding" means. The reviews were doing their job. The service page was not.

What we'd do in your first 30 days

  • Week 1: list the practice areas that bring the most valuable instructions, and the questions clients ask before instructing. Check Google Business Profiles, categories and review counts against three local competitors.
  • Week 2: check crawler access (Googlebot, Bingbot, OAI-SearchBot), indexing and page speed. Audit SRA transparency pages for completeness and prominence.
  • Week 3: rewrite the top three practice area pages using the structure above. Add named solicitors and sources.
  • Week 4: align directory listings and profiles. Set up enquiry tracking so each new instruction is tagged with its source, and agree how your accounts team counts a won matter.

Our law firms page explains how we work with solicitors in more detail.

Checklist

  • Google Business Profile complete for each office, correct categories
  • Reviews that mention the service, all replied to
  • One page per practice area, answer first
  • Named solicitors with PQE and accreditations on every practice page
  • SRA transparency information complete and easy to find
  • OAI-SearchBot allowed; site verified in Bing
  • Consistent firm description on directories and profiles
  • Enquiries tracked to instructions, not just visits

FAQ

How long does SEO take for a law firm?

Technical and Google Business Profile fixes can show within weeks. Competitive practice areas in large cities take months. I would judge progress on enquiries at three months and instructions at six.

Should we write a legal blog?

Only if the posts answer questions your prospective clients ask, and link to the service page that helps them. A blog about recent case law may impress peers without bringing in clients.

Do SRA transparency pages help with SEO?

They are detailed, specific and exactly what buyers are looking for, so they often make strong pages for both search and AI answers, as long as they are written for the client and not only for compliance.

Can ChatGPT recommend a solicitor?

Yes. When it searches the web, it names firms and cites sources. Whether you are among them depends on crawler access, the quality of your pages and what other trusted sites say about you.

See how your firm shows up

Want more revenue from Google and ChatGPT? Enter your website at our free Search Check. Our team reviews every site and you hear back within one working day.

Free Search Check

See which searches your competitors win, and whether ChatGPT names you or them.

Enter your website and our team reviews it. Your numbers within one working day, free.

Show me my quick wins